HARTLEY entrusts your purchases with Australia Post- registered parcel service. All domestic shipping has a flat rate of $10.00 and will be dispatched within 3 days of making the purchase. All international shipping cost is in accordance with Australia Post international rates.


Orders will have a tracking number provided to you via email to ensure you can track your purchase. Where a signature is required upon delivery of your purchase and if an attempted delivery is made, then your order can be collected from your local post office. HARTLEY reserves the right to charge for reshipment in the event a customer makes an error in their shipping address during the checkout procedure. Please be aware that unless otherwise approved by us, all shipping costs are non-refundable.


Please note that HARTLEY is not responsible for customs fees, duties or tax requirements for international orders as this is the responsibility of the purchaser. We encourage you to contact your local customs office if you are unsure of any taxes or customs fees that apply to you.